Returns & Refund Policy

At Glow Studios, we are committed to providing high-quality products. Due to the nature of our products, all sales are final.

Returns

For hygiene, safety, and quality assurance reasons, we do not accept returns on any products once an order has been dispatched.

Refunds

We operate a strict no-refund policy. Refunds will not be provided for:

• Change of mind

• Incorrect product ordered

• Unwanted items

• Delays caused by the courier once your order has been dispatched

Damaged or Incorrect Orders

If your order arrives damaged, faulty, or you receive the wrong item, please contact us within 48 hours of delivery with your order number and clear photographs of the issue. We will review your claim and, where appropriate, arrange a replacement or another suitable resolution.

Order Cancellations

Orders cannot be cancelled once they have been processed for dispatch.

Contact Us

If you have any questions regarding your order, please contact our customer support team and we will be happy to assist you.